Our clients are located throughout the U.S., and the world, and represent a wide array of CAD services and tasks. Therefore, no two projects are the same. However, we understand that many people may not be overly familiar with the CAD outsourcing process. As such the following is a typical outline of the process for a project.
SCOPE OF WORK
After contact by the client, we will discuss the project and identify the scope of work desired. A formal proposal will be provided outlining the scope of work. The prospective client usually sends emails, or uploads to our FTP site, the files to be drafted to us for review and to determine the work effort required in preparation of the proposal. Note that if you have a paper plot to be converted to CAD you can get .tif or .pdf scanned images of the files inexpensively at any copy center (i.e. FedExKinkos or UPS Store)
The project is completed by a Cad-Sourcing technician under the regular supervision of a CAD manager. Depending on the size of the project, draft or progress files of project will be provided at regular intervals. During this time constant communication will be provided to the client to ensure any comments or questions, provided the files are addressed promptly.
The firm president does a personal review of all projects to ensure conformance with the requested standards and quality control. The files are completed and either emailed to the client or made available on the firm’s FTP site. At all stages of the project, all details and work products are kept entirely confidential.
WHAT SECURITY MEASURES ARE USED?
Our network is well protected with hardware firewalls and updated anti-virus software. Additionally all document storage is well protected and no unauthorized person is allowed to enter the premises. A secure dedicated ftp server is utilized for data transfer of large files and data storage devices are password protected.
WHAT IS OUR CONFIDENTIALITY POLICY?
We understand our client’s concerns regarding confidentiality. All data provided by the client will be kept confidential and will be the property of the client. Our firm and staff agree that no information regarding the project will be disclosed to any third party, without the prior consent of the client. If requested by the client, we have no issues signing a non-disclosure agreement for any project.
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